Frequently Asked Questions

Extra Virgin Olive Oil: Free oleic acid ratio is between 0.3% and 0.8%, placing our product in the premium extra virgin olive oil class; every production batch is tested and certified by accredited laboratories. Virgin Olive Oil: 0.8% - 2.0% Riviera Olive Oil: maximum 1.0% Refined Pomace Oil: maximum 0.3% Refined Olive Oil: maximum 0.3%

Our olive oil is produced from select local olive varieties native to the Hatay region, including Halhalı, Savrani, Sarı Haşabi, Sarı Ulak, Karamani and Gemlik. Thanks to the region's climate and soil structure, these olives offer a superior aroma and quality profile.

Our olives are harvested in the Hatay region generally from mid-October to the end of December. Early-harvest olives are picked in October and November before full ripening, resulting in lower acidity, higher polyphenol content and an intense fruity aroma. Harvesting is done both by hand and with mechanical shaker machines. Harvested olives are processed on the same day to preserve freshness and quality.

Olives are pressed using modern systems within 4-8 hours at the latest after harvesting. This rapid processing preserves the product's freshness and nutritional value.

Yes. Our olive oils are produced using the cold-press method (below 27°C). This method preserves phenolic compounds and natural aromas.

The polyphenol content of our olive oils averages between 250-500 mg/kg. High polyphenol levels are beneficial for health and also extend the oil's shelf life.

Both options are available. Unfiltered: more intense fruity aroma, shorter shelf life. Filtered: clearer appearance, longer shelf life.

Yes. We share analysis reports covering acidity, peroxide value, K232, K270, polyphenols and other quality parameters for all our production batches with our customers.

Glass bottles: 0.25L 0.5L 0.75L 1L. PET bottles: 0.25L 0.5L 0.75L 1L 2L 3L 4L 4.5L 5L 10L. Tin containers: 0.5L 0.75L 1L 2L 3L 4L 5L 8L 10L 16L 18L 20L. Jerrycans: 5L 10L 18L 20L. Bulk shipping options: steel drums (190 kg), IBC tanks (910 kg), flexitanks (21,000 kg), and liquid bulk carriers for shipments over 300 tons. Drum shipping offers practical transport for medium-sized businesses using 190 kg capacity steel drums. IBC tanks, with 910 kg hygienic capacity, are optimized for industrial production processes. Flexitanks carry large-volume shipments economically with a 21,000 kg capacity. Liquid bulk carriers are the most economical maritime solution for shipments of 300 tons and above. Product quality and hygiene standards are strictly maintained across all bulk shipping options.

Shelf life is 18-24 months (under proper storage conditions). Storage recommendation: keep in a cool, dry place away from sunlight.

Our Hazande olive oil has a mildly bitter and pungent character. These natural characteristics are indicators of quality extra virgin olive oil. With its fruity aroma, it offers an excellent flavor profile both raw and in cooking.

Kosher Certificate, ISO 22000 Food Safety Management System Certificate, HACCP Certificate, Halal Certificate (upon request).

Yes. We apply a tiered discount system based on pallet quantity: 1-5 pallets, 6-10 pallets, 11-20 pallets, 20+ pallets.

Temperature: 15-20°C is ideal. Light: a dark environment is preferred. Air: store in a sealed container. Humidity: a dry environment. Do not refrigerate — it causes crystallization.

Appearance: clear or slightly cloudy (normal for unfiltered oil). Smell: fresh olive, green leaf, grassy notes. Taste: mildly bitter and pungent sensation. Color: golden yellow to greenish (not an indicator of quality).

Olive oil prices vary depending on fluctuations in harvest yield, seasonal factors, raw material costs, and international market conditions.

Yes. We export to countries in Europe, America and the Middle East. We hold all the certificates and documentation required for export.

We provide free technical support to our customers: product usage recommendations, storage condition advice, recipe suggestions, and quality-related questions.

Wholesale Customers: supermarket and hypermarket chains (min. 500kg), wholesale food distributors (min. 1 ton), industrial production facilities (bulk sales), food processing plants, restaurant and hotel chains (HoReCa). Export Customers: European Union countries (Germany, France, Italy, Spain, Netherlands), Gulf countries (UAE, Saudi Arabia, Qatar), North America (USA, Canada), Far East countries (Japan, South Korea), Australia and New Zealand, Russia, international food importers and distributors. Minimum Order Quantities: domestic wholesale 500kg, export 1000kg (LCL) / 22 tons (FCL).

Our annual production capacity is 10,000 tons. It can be increased based on demand, and we can offer flexible production planning for special orders.

The peroxide value of our olive oil is below 10 mEq O2/kg. This value indicates the oil's resistance to oxidation and its freshness.

We produce by blending modern technology with traditional methods. A stone mill option is available, and olive oil produced with this method has a more intense aroma.

No. Our products are 100% natural and do not contain genetically modified organisms.

Our olive oil offers the following health benefits: high vitamin E content, Omega-9 fatty acids, antioxidant properties, support for heart health, and cholesterol balance.

Unconditional returns are accepted within 30 days for products with quality issues. Products that fail to meet quality standards according to laboratory analysis are replaced.

Yes. Harvest date, producer information, processing date and analysis results are recorded for every production batch. Traceability is possible through our lot/batch number system.

We offer custom label and packaging design services, subject to minimum order quantities. We can provide detailed information for private label production.

Hazande Gıda Ltd. Şti. was founded in 2022 and has 3 years of olive oil production experience. Our founders have 15 years of experience in the agriculture and food sector in the Hatay region.

No, fallen olives are strictly never used. Only olives picked directly from the tree by hand or by machine are accepted. Our quality control team conducts continuous inspection during harvest. Our farmers receive regular training on this matter.

Domestic: 50% advance, 50% against shipment. Export: L/C at sight, or 50% advance and 50% against shipment.

In-stock products: 2-3 business days. Custom production: 10-15 business days. Export shipments: 7-10 business days.

Domestic: Aras Kargo, DHL eCommerce, Sürat Kargo, Yurtiçi Kargo. International: DHL, UPS, FedEx, CDEK (Russia). Truck transport: contracted carriers. Container shipping: MSC and Maersk lines.

Yes, 250ml sample bottles are sent free of charge, provided together with the analysis report. Shipping costs are borne by the buyer. Larger-volume samples are chargeable.